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Made to Order · Since 1971

How Sampling Works

Nothing goes into production until you have held the box. This is how a brief becomes a physical sample you can approve, and where the decisions actually get made.

How Sampling Works made to order by Chung Ngai, Hong Kong
Hand assembly at the bench

The brief

We start from the piece and the use. Dimensions of the item, what the box is for, colours, logo and roughly what quantity you have in mind.

A photograph of the piece next to a ruler tells us more than a paragraph.

The drawing

We come back with a drawing: exterior dimensions, interior layout, materials, closure and where the logo sits. This is the point to change things — it costs nothing here and it costs money later.

The first sample

Once the drawing is agreed, a physical sample is made. It shows the construction, the materials and the fit of the piece in the interior.

Put the actual piece in it. A sample that fits a drawing and not the item is the most common thing we catch at this stage.

Revisions

Most jobs need one round. Colour is the usual change, then interior fit. Each revision is a new physical sample rather than a promise on paper.

Pre-production approval

The last sample is the reference. The bulk run is held against it — colour, construction and fit — and that approved sample is what quality control checks the run against.

Approve it in the light your shop uses.

At a glance

StageWhat you do
BriefSend dimensions, colours, logo, use
DrawingCheck and change freely
First samplePut the real piece in it
ApprovalApprove the physical sample, not a photo

Frequently asked questions

Do I get a physical sample before production?

Yes. Nothing goes into production before you have approved a physical pre-production sample.

How many revisions are normal?

Most jobs need one. Colour is the usual change, then interior fit.

Can I approve from a photograph?

We do not recommend it. Colour and construction both read differently in a photograph than in the hand.

What do you need to start?

Dimensions of the piece, what the box is for, colour references and your logo artwork.

Tell us what you need

Tell us what you are making and what it has to hold. We’ll tell you what it takes and send one clear, all-in quote.